Nexeris

Terms of Use

Nexeris Terms of Use

Effective Date: March 3, 2026

Welcome to Nexeris (“Nexeris,” “we,” “us,” or “our”). These Terms of Use (“Terms”) govern your access to and use of nexeris.us and any related webpages, forms, content, and online services we provide (collectively, the “Site”).

Nexeris provides IT services, cybersecurity solutions, cloud solutions, and IT consulting. The Site is intended to provide information about our services and to enable prospective and current customers to contact us, request information, and engage with our offerings.

1. Acceptance of Terms

By accessing or using the Site, you agree to these Terms. If you do not agree, do not use the Site.

If you are using the Site on behalf of a business or other entity, you represent that you have authority to bind that entity to these Terms, and “you” refers to the entity.

2. Reference to Other Policies

Your use of the Site is also subject to our other policies, which may be posted on the Site from time to time, including our Privacy Policy. Those policies explain how we collect, use, and protect personal information.

If there is a conflict between these Terms and another posted policy regarding the Site, these Terms control unless the other policy states otherwise.

3. Accounts: Registration, Security, and Termination

Some parts of the Site may allow or require an account (for example, client portals or gated resources, if offered).

  • Account information. You agree to provide accurate information and keep it updated.
  • Security. You are responsible for maintaining confidentiality of credentials and for all activity under your account. Notify us promptly of any suspected unauthorized access or security incident involving your account.
  • Termination/suspension. We may suspend or terminate access to the Site or your account if we reasonably believe there is a violation of these Terms, a security risk, suspected fraud, or misuse of the Site. You may stop using the Site at any time.

4. Intellectual Property Rights

The Site and all content and materials on it—such as text, graphics, logos, icons, designs, images, videos, templates, and software (collectively, “Nexeris Content”)—are owned by Nexeris or its licensors and are protected by intellectual property laws.

Subject to these Terms, Nexeris grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your internal business purposes and informational use.

Except as expressly permitted, you may not copy, modify, distribute, sell, lease, publicly display, create derivative works from, or exploit the Site or Nexeris Content without our prior written permission.

Trademarks. “Nexeris” and related marks are trademarks/service marks of Nexeris. Other trademarks may belong to their respective owners.

5. User-Generated Content and Submissions

If you submit information or materials through the Site (e.g., contact forms, intake questionnaires, support requests, comments, uploads, or other communications) (“Submissions”):

  • You represent you have the rights to provide the Submissions and that they do not infringe or violate any law or third-party rights.
  • You grant Nexeris a worldwide, non-exclusive, royalty-free license to use, reproduce, transmit, store, and otherwise process the Submissions to operate the Site, evaluate requests, provide services, support customers, and improve our offerings.
  • Do not submit confidential or highly sensitive information through general website forms unless we have explicitly requested it through a secure channel.

Nexeris may remove or restrict access to Submissions if we believe they violate these Terms or create risk for Nexeris or others.

6. Acceptable Use and User Restrictions

You agree not to misuse the Site. Prohibited activities include, without limitation:

  • Attempting to gain unauthorized access to the Site, systems, networks, or accounts.
  • Interfering with or disrupting the Site (including introducing malware, scanning, probing, or testing vulnerabilities without written authorization).
  • Scraping, harvesting, or collecting data or content from the Site by automated means without our written permission.
  • Reverse engineering or attempting to discover source code, except to the extent such restriction is prohibited by law.
  • Using the Site to transmit unlawful, harmful, infringing, or misleading content.
  • Impersonating any person/entity or misrepresenting your affiliation.

We may investigate suspected violations and cooperate with law enforcement where required or appropriate.

7. Information on the Site; No Professional Advice

The Site may include information about cybersecurity, IT, cloud services, and best practices. This information is provided for general informational purposes and does not constitute legal, regulatory, financial, or professional advice.

Any engagement for managed services, consulting, incident response, or other professional services will be governed by a separate written agreement (e.g., a Master Services Agreement, Statement of Work, or similar contract). In the event of conflict between those documents and these Terms, the signed service agreement controls for the applicable services.

8. Purchasing and Billing (If Applicable)

If the Site allows you to purchase services, subscriptions, or other items online (now or in the future), additional terms may apply at the time of purchase. Unless otherwise stated:

  • Prices, taxes, and fees (if any) will be disclosed prior to checkout or invoicing.
  • You agree to provide valid billing information and authorize us (or our payment processor) to charge your payment method for agreed amounts.
  • If you believe there is a billing error, you agree to contact us promptly with relevant details so we can review.

9. Delivery and Shipping (If Applicable)

If we offer physical goods (e.g., hardware) through the Site, shipping terms, delivery timelines, risk of loss, and any carrier limitations will be provided at the time of order or in the applicable written agreement.

Unless otherwise stated in writing, any physical goods may be provided “as is” and subject to manufacturer warranties (if any).

10. User Rights

Depending on your location and the nature of the transaction, you may have certain consumer rights (including rights related to cancellation, withdrawal, refunds, or dispute processes) that cannot be waived. Where applicable law provides mandatory rights, Nexeris will comply with those laws.

If you are located in the European Union and an eligible consumer dispute arises, you may have access to the EU Online Dispute Resolution platform (ODR). Availability and applicability depend on the circumstances and legal requirements.

11. Disclaimers of Warranties

THE SITE AND NEXERIS CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEXERIS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that any content is accurate, complete, or current.

Cybersecurity notice. While we prioritize security and follow best practices, no website, system, or transmission method can be guaranteed 100% secure.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • NEXERIS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES (INCLUDING LOST PROFITS, LOST REVENUE, BUSINESS INTERRUPTION, LOSS OF DATA, OR LOSS OF GOODWILL) ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SITE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
  • NEXERIS’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS WILL NOT EXCEED USD $100 OR THE AMOUNT YOU PAID TO NEXERIS FOR ACCESS TO THE SITE (IF ANY) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, WHICHEVER IS GREATER.

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Nexeris and its affiliates, and their respective officers, directors, employees, and contractors, from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • your use of the Site,
  • your Submissions,
  • your violation of these Terms, or
  • your violation of any law or third-party rights.

14. Dispute Resolution; Governing Law; Venue

Governing law. These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

Venue. Unless otherwise required by applicable law, you agree that any dispute arising out of or relating to these Terms or the Site will be brought in the state or federal courts located in Delaware, and you consent to personal jurisdiction and venue there.

Informal resolution. Before filing a claim, you agree to contact us and attempt to resolve the dispute informally.

15. Changes to the Terms

We may update these Terms from time to time. The “Effective Date” at the top indicates when the latest version became effective. If we make material changes, we may provide notice by posting an updated version on the Site and/or through other reasonable means.

Your continued use of the Site after changes become effective constitutes acceptance of the updated Terms.

16. Contact Information

Questions about these Terms or the Site can be directed to:

Nexeris
Website: https://nexeris.us
Email: info@nexeris.us

17. Miscellaneous

  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.
  • No waiver. Failure to enforce any provision is not a waiver.
  • Assignment. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

Entire agreement (Site use). These Terms are the entire agreement between you and Nexeris regarding your use of the Site, except where a separate signed services agreement applies.

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