SOC 2 Type 2 Compliance Maintained
Year-Round With Zero Major Findings
How Nexeris took over Golden Volunteer's full security program operations, managing Vanta and running continuous compliance so the internal team could focus on building product.
Client
Golden Volunteer
Industry
Volunteer Management Software, Technology
Compliance
SOC 2 Type 2, HIPAA
The Challenge
After achieving their initial SOC 2 Type 1 and Type 2 compliance, Golden Volunteer faced the ongoing challenge of maintaining compliance year-round for their annual SOC 2 Type 2 audits. To manage this, Golden Volunteer used Vanta as their GRC platform. However, the platform required continuous monitoring, prompt remediation of failing automated tests, constant evidence gathering, and regular security program operations, including risk assessments, vendor reviews, and access reviews.
Compliance Was Pulling the Team Off Product Work: Without dedicated security staff, managing Vanta and the broader security program was overwhelming Golden Volunteer’s core development and operations teams, distracting them from product growth while exposing them to the risk of compliance gaps during their Type 2 audit window.
The company needed a partner who could take full ownership of the security program, manage the Vanta instance continuously, and represent them through annual audits without requiring internal resources to stay involved.
The Solution
Nexeris delivered an ongoing vCISO and Compliance as a Service program, taking over Golden Volunteer’s full security program operations and managing everything required to maintain continuous SOC 2 Type 2 readiness.
vCISO and Compliance as a Service: Nexeris served as Golden Volunteer’s on-demand security resource, maturing and operating their security program continuously throughout the year without requiring a full-time internal hire.
Active Vanta Management: Nexeris took over continuous management of Golden Volunteer’s Vanta instance, configuring integrations, validating automated tests against actual production environments, investigating and remediating system alerts, and ensuring all evidence is automatically and accurately collected without manual intervention.
Continuous Compliance Operations: Nexeris managed and executed Golden Volunteer’s year-round compliance requirements, including annual risk assessments, vendor security reviews, quarterly access reviews, and business continuity and incident response tabletop exercises.
Audit Representation: Nexeris served as Golden Volunteer’s primary security representatives during annual SOC 2 Type 2 audits, handling auditor requests, compiling supplemental artifacts when automated tests lacked audit-level depth, and addressing all technical inquiries from the audit team.
The Results
Golden Volunteer passed their annual SOC 2 Type 2 audits with zero major exceptions or findings, preserving client trust and protecting key enterprise contracts. With Nexeris managing the full compliance program, Golden Volunteer’s engineering and operations teams were freed to focus entirely on product growth.
Continuous Audit Success
Zero exceptions or major findings maintained across annual SOC 2 Type 2 audit cycles
Optimized Vanta Instance
Vanta tests kept continuously green and verified, ensuring an accurate, live, and defensible security posture at all times
Significant Workload Reduction
Over 90% of compliance and security program management offloaded from internal engineering and operations teams
Full Program Coverage
Risk assessments, vendor reviews, access reviews, and tabletop exercises managed without internal resource drain
Client Perspective
"Nexeris helped us gain clarity for our security program's growth needs and also took the time to properly understand our needs to ensure our ongoing success."
— Michael Collier
Engineering Program Director, Golden Volunteer
Key Takeaways
GRC Platforms Need Human Experts: Automated compliance platforms like Vanta are powerful for tracking, but they do not run themselves. Human expertise is required to configure tests correctly, interpret failing alerts, and handle organizational controls like tabletop exercises and vendor assessments that cannot be automated.
SOC 2 Type 2 Requires Continuous Effort: Unlike Type 1, which represents a single point in time, Type 2 compliance requires demonstrating operating effectiveness over a 12-month period. Partnering with a vCISO service ensures security controls are consistently executed throughout the year, eliminating audit prep panic and preventing costly exceptions.
Ready to Take SOC 2 Compliance Off Your Team's Plate?
Download the full case study to see how Nexeris manages continuous SOC 2 Type 2 compliance and vCISO services so your engineering team never has to.
Maintaining SOC 2 Type 2 compliance is a year-round job, not a once-a-year scramble. Contact Nexeris to learn how our vCISO and Compliance as a Service program keeps your Vanta instance green, your audits clean, and your engineering team focused on product.
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